Products and services

Other Services

Does Twill offer customs clearance in every country?: 我们在150多个国家拥有专家，并提供清关服务...
Does Twill offer container weighing services?: 目前，我们不提供任何通过Twill的在线集装箱称重服务 ...
Does Twill offer warehouse services?: 目前我们没有通过Twill平台提供任何网上仓储服务...
Does Twill offer insurance?: 目前，我们没有通过Twill平台提供任何在线保险服务. ...
Does Twill offer trade finance?: 目前，我们在Twill不提供任何在线贸易金融服务. Howeve...
Does Twill offer CO2-emissions reports?: 目前，我们没有通过Twill平台提供任何在线二氧化碳报告服务...
Does Twill offer courier services?: 目前，我们没有通过Twill平台提供任何在线快递服务....
Does Twill offer report functionalities?: 您可以通过whe平台下载您所有发货的报告...
Does Twill offer dashboard functionalities?: 您可以在任何时间、任何地点通过Twill平台访问您的货运仪表板...
Does Twill offer any digital services?: 由于Twill正在发展成为一个纯粹的数字解决方案，我们努力转移...
Can I book Less Container Load (LCL) with Twill?: 目前，我们不提供通过BEAT365平台预订你的拼箱货物的选项...
Can I book air cargo with Twill?: 目前，我们不提供选择预订您的空运货物通过BEAT365平台...
Can I book rail transportation with Twill?: 目前，我们不提供通过Twill平台预订您的铁路货物的选项...
Can I book intercontinental shipments with Twill?: 目前，我们不提供选择预订您的洲际货运vi...

Ocean freight

Can Twill arrange ocean freight?: Twill是马士基集团的一部分，专业从事海洋货物运输....
Can Twill ship ocean freight all over the world?: Twill is supercharged by Maersk. That means we can ship your ocean freight to an...
Does Twill book ocean freight with all carriers?: All bookings via Twill will be loaded on a Maersk vessel. Twill does not support...
Can I choose my own preferred route?: 当您搜索时间表选项时，Twill将显示您可以...
What are the expected transit times for ocean freight?: 货物的运输时间取决于货物的运输地点....
What is the cost of ocean freight?: 海运费的价格取决于您想预定的航班时间...
我能确定船上有海运费舱位吗?: When you book via Twill you agree to a two-way commitment. You commit to honour ...

Demurrage and Detention

Will I be able negotiate or buy more free time days?: 免费时间和费用提供网上是不可协商的，是标准的...
What is Standard Free Time?: 标准免费时间是指运营商免费提供给客户的一段时间 ...
What is DnD, D&D or Demurrage and Detention?: 滞期费是适用于当客户持有承运人设备在...
What causes Demurrage and Detention?: 滞期费和滞留费的发生有各种各样的原因....
如果我超过了允许的空闲时间，费用是多少?: 实际可用的免费天数，和额外的费用，如果你超过...
Will the free time days be separate or combined?: 在Twill提供的空闲时间总是在特定的免费t之间分开...

Customs Clearance

How can I get a customs clearance quote or price?: 我们的价格照顾实际的清关手续是可用的 ...
What are Harmonised System (HS) codes?: HS代表“协调体系”，是一种国际标准化体系...
Where do I submit my customs documentation?: 如果您需要寄给我们您的清箱文件，请与我们联系...
How can I request certificates?: 如果您需要申请证书，请通过电子邮件或聊天与我们联系....
What is a T1 document?: T1货运单据是一种用于货物跨境流动的海关单据...
What are customs clearance services?: 清关包括准备和提交文件 ...
How long does customs clearance take?: Typically, customs clearance takes less than 24 hours. If your paperwork is lack...
What can I expect when choosing Twill's customs services?: 当你从Twill购买海关服务时，你可以期待一个全球海关团队...
Will I be informed about the status of my customs clearance?: 当您选择我们来处理您的清关时，您将能够 ...
清关需要我提供哪些信息和文件?: 作为最低要求，我们会要求你上传一份装箱单副本...
预订后可否购买清关服务?: 你在BEAT365网上订票后，仍然可以购买海关货物...
What is an HTS code?: 一个HTS(或HS)代码代表协调系统或协调关税表. ...
What is a tariff code?: 关税代码是在协调制度(HS)中记录的唯一代码。...
What is a T2L document?: T2L单证是在当地海关各分支机构签发的...
What is a certificate of origin (CO)?: 产地来源证(CO)是一份文件，在该国声明商品...

Inland transportation

Can I decide which modalities are being used?: 您无法在网上选择您的内陆运输方式. We...
Can I decide which routing the shipment should follow?: 您无法定制在Twill平台上提供给您的路由. ...
What happens if unexpected waiting time occurs?: 在内陆运输中发生意外等待时间的不幸事件...
底盘交货和侧载机交货有什么区别?: 我们展示的内陆运输价格总是基于皮卡...
用什么方式安排内陆运输?: 在安排内陆运输方面，我们有三种方式...
What is intermodal trucking?: 在卡车上用特殊的集装箱运输货物的一种货运形式...
What is intermodal transportation?: 多式联运是指在同一钢铁基础上运输大型货物...
What is inland transportation?: 内陆运输包括所有经过陆地的运输活动.e. al...

Value Protect

What are the Benefits of Value Protect?: Twill的设计是为了支持像你这样的人-和价值保护 ...
What is Value Protect?: 价值保护是一个简单而聪明的方法来保护您的货物....
Can I buy Value Protect after I placed my booking?: 在您在Twill上预订后，您仍然可以购买超值产品...
Why can I not buy Value Protect for some of my bookings?: 这样做的原因可能是容器已经被封闭了...
价值保护与传统保险有何区别?: 传统保险的大部分损失或损害的风险由保险人承担...